Q: What are your payment options?
Q: There are only standard sizes for the costumes, can I order custom size ?
Q: Can I order and ship to my friend as a gift?
Q: Do you accept mail order?
Q: I paid already, but the order status still showing 'waiting for payment', why?
Q: What can I do if I supply the wrong information like size and mailing address?
Q: How can I buy the wigs & costumes & shoes & accessories all together?
Q: Are there any discounts if I buy both the costume & wig?
Q: How to choose my favorite wigs by colors? Or length? Or by style?
Q: How can I get CosplayFU coupons?
Q: What are the coupon restrictions?
Q: How to use CosplayFU coupons?
Q: I become a reseller, but why there is no reseller price for my account?
Q: I bought a props & costume but don't receive it with my costume package?
Q: What are your shipping costs?
Q: How long will it take for orders to arrive?
Q: How about the delivery time?
Q: What does 'one-time shipping' means?
Q: If I find the costume doesn't fit my body size, can I send it back for another one?
Q: I need to ship these to two different addresses. Can I combine them into one order to save on shipping?
Q: What is your tax policy?
Q: Returns & Refunds.
Q: Why my package is delivered to the wrong address?
Q: Can I get refund if the package is delivered to the wrong address?
Q: How to check delivery status?
Q: What is the refund & return procedure?
Q: For standard shipping,If the package weighs more than 2kg ,we will upgrade to the shipping method to Express.
Q: Can you take a commission?
Q: How about the price for commission?
Q: How to wear costumes ?
Q: How to wear wigs ?
Q: How to wash costumes ?
Q: How to wash wigs ?
Q: How to contact you?
Q: Why my ticket has no reply for 2 days?
Q: How about the copyright & ownership of the comic pictures?