Hello Ben Ford, your order is the commission order (provide comic photos only), so our tailor need to take about 20-30 days to make the draft & select materials & make it, the processing time is actually shown directly in the product information. The processing time has updated to 13-17 business days now as our tailor confirms the design, cutting & material now, so we will try our best to improve our processing time, but for commission series items, please understand it really takes time for our tailor to make it from cartoon photos into real costumes.
And, these product photos are actually taken from your order, when we put the costume onto the model, the quality is good (otherwise, we will request our tailor get back & fix it directly), and, we sent the actual costume photos for your approval when we finished it, then ship it by Premium Express (HongKong Speedpost) immediately after getting your approval. The online tracking information updates may be different between different countries' local post offices, UPS, DHL & TNT, this cannot be by us, but we will try our best to find more better shipping company in future.
**We are in Hong Kong, and this is our UK website, so the currency is in GBP, this website is to make it more convenient for UK customers in payment method. You can check '
Contact Us' & '
FAQ' to check our information.
And, don't worry, if we make wrong size costume, just submit ticket (with order number & description) to our
and let my teammates help you directly. n_n